HFD Customer Service

If you are an existing HFD customer and would like to request access to your online portal account, please complete the form below and submit.

For general inquiries regarding HFD online payments or permitting, please contact us by phone at 832-394-8811 or email at HFD.PermitOffice@houstontx.gov.

For all other inquiries, please contact the City of Houston at 713-837-0311 or 3-1-1.