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ARA Customer Service

If you are an existing Administration and Regulatory Affairs (ARA) permit/ license holder and would like to request access to your online permit portal account, please contact us by email at ARARegulatoryPermitting@houstontx.gov or fill out the contact form below.

For general inquiries regarding ARA online permitting, please contact us at 832-394-8803 or by email at ARARegulatoryPermitting@houstontx.gov.

For all other inquiries, please contact the City of Houston at 713-837-0311 or 3-1-1.

The ARA Regulatory Permitting division provides Portal service for the following permit types: 

  • Alcohol and Alcohol-Related Business Permit
  • Common Market Permit
  • Second Hand Resellers Permit
  • Alternate Housing/ Correction Facilities Permit
  • Credit Access Business Registration             
  • Sound and Noise Related Equipment Permit
  • Antique, Precious Metal, Resale Media & Clothing Dealer Permit     
  • Dance Halls Permit
  • Street Vendors Permit
  • Carnival Permit
  • Game Rooms Permit
  • Vehicles-For-Hire Permit
  • Charitable Solicitation Permit
  • Metal Recyclers Permit
  • Fingerprint Record
  • Exterior Security Camera Registration
  • Coin-Operated Amusement Machine Decals
  • Mini-Warehouse Permit